Terms & Conditions

Introduction

Our website, smokystar.com, sells accessories and tips for use with smoking products. By using our website and making a purchase, you agree to the following terms and conditions.

Age Restriction

You must be at least 18 years old to purchase any of our products.

Product Information

We attempt to be as accurate as possible in describing our products, but we do not guarantee that product descriptions are error-free.

Pricing

All prices listed on our website are in euros and are subject to change without notice.

Payment

We use Klarna as our payment gateway and accept payment via various methods including debit and credit cards.

Shipping

We ship within Germany and to selected countries in Europe. Shipping costs will be calculated at checkout and are non-refundable. Delivery times may vary based on your location and the shipping method selected.

Returns and Refunds

If you are not satisfied with your purchase, you may return it within 14 days for a refund or exchange. Returned items must be in their original condition and packaging.

Lost or Damaged Packages

If your package is lost or damaged during shipment, please contact us within 14 days. We will make every effort to resolve the issue.

Legal Disclaimer

Our products are intended for legal use only. We do not condone or support the use of our products for illegal purposes.

Limitation of Liability

We will not be liable for any damages or losses arising from the use of our products.

Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Berlin, Germany.

By using our website and making a purchase, you agree to these terms and conditions. If you have any questions, please contact us.